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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Julaire Sterbach

Julaire Sterbach

September 13, 2024

5  out of  5
rating by Julaire Sterbach
"What a wonderful insurance agent! She always puts her clients first. Highly recommend!!!!"
We responded:
"Thank you Julaire! We appreciate you and I am always here to help! "
Profile photo of Angela Shopper - Wingman RE Associates - KW

Angela Shopper - Wingman RE Associates - KW

September 12, 2024

5  out of  5
rating by Angela Shopper - Wingman RE Associates - KW
"Mitzi has gone out of her way to provide assistance to me for my clients even when they are insured somewhere else. She is ethical and kind and gives back to the community!"
We responded:
"Thank you Angela!! I am always happy to help. You are amazing. "
Profile photo of Brenda Rettinger

Brenda Rettinger

September 11, 2024

5  out of  5
rating by Brenda Rettinger
"Mitzi is one of the best people I know. She takes time to listen to your concerns and helps explain details like nobody else in the business. She has helped me when I’ve had huge personal loss and also material losses. I am one of her all around clients and if you need anything, she is right there to remedy any situation that comes up. We live in a wonky world, but Mitzi makes everything easy. I would definitely choose her over anyone else. Thank you Mitzi for everything."
We responded:
"Wow, thank you Brenda, for all this sweet review. We do our very best and always make sure to put our clients first! You are an amazing client of ours and we appreciate you!! "
Profile photo of Charles Pautler

Charles Pautler

September 11, 2024

5  out of  5
rating by Charles Pautler
"Mitzi Ryburn has been my insurance agent for about 6-7 years now and she is FANTASTIC! She is always helpful and gets back to me very quickly on any questions my wife or I have. Her office team is also very professional and helpful. I see Mitzi all over the community and she is always a worker bee at local events and works selflessly for her community, and Shawnee is very lucky to have her. She is a kind soul and this shines through in both her insurance business and personal life. Thank you Mitzi."
We responded:
"Thanks so much Charlie!! We love having you as a client. Thanks for all you do for the town of Shawnee as well. "
Profile photo of Cedar Street Toffee

Cedar Street Toffee

September 11, 2024

5  out of  5
rating by Cedar Street Toffee
"We have been a part of Mitzi Ryburn's agency for over 10 years and have always been impressed with their professionalism and response time! Mitzi is deeply connected to our community and is the first person to lift up small businesses and the love of local in Kansas City. Thank you Mitzi for always being so helpful!!"
We responded:
"Thank you for the kind words! Our team works hard to make sure that we are giving our clients the best experience possible. We are so happy to have you as part of our agency for over 10 years! "
Profile photo of Leandra Martin

Leandra Martin

September 11, 2024

5  out of  5
rating by Leandra Martin
"Mitzi has been very helpful and easy to work with. She is very knowledgeable and helped our family get the coverage we needed at a great rate."
We responded:
"Hi Leandra, thank you for the kind words! I am glad that we were able to help you, and your family get the coverage you needed. Please call us if you need anything at all! "
Profile photo of Sherri Holman

Sherri Holman

September 8, 2024

5  out of  5
rating by Sherri Holman
"Great community involvement"
We responded:
"Thank you, Sherri, for the great review! We love being able to support events in our community and look forward to many more in the future! "
Profile photo of Princess Beauty

Princess Beauty

August 15, 2024

5  out of  5
rating by Princess Beauty
"OMG I had my entire day planned out to go to a couple insurance places and this was stop number.....THE ONLY STOP!! Walking in every agent greeted me soon as I walked in and I got Ms Jada who was very pleasant to work with. She got me a price I couldn't refuse bringing me down over $100 from what I'm currently paying."
We responded:
"Thank you for the kind words! I am glad that we were able to take care of you! We appreciate you and welcome to my agency!"
Profile photo of Jordan Enzwiler

Jordan Enzwiler

August 6, 2024

5  out of  5
rating by Jordan Enzwiler
"Very helpful and amazing! The group here is so nice!"
We responded:
"Thank you, Jordan! We appreciate you and the sweet review!"
Profile photo of Nicole Relling

Nicole Relling

August 5, 2024

5  out of  5
rating by Nicole Relling
"Great group of people at this office."
We responded:
"Thank you, Nicole for the kind words! We try our very best! "
Profile photo of Inge Frias

Inge Frias

July 15, 2024

5  out of  5
rating by Inge Frias
"Great service. Personal, Caring,ready to help"
We responded:
"Thank you, Inge! We appreciate the kind review and look forward to working with you for many years to come. "
Profile photo of Faith Beach

Faith Beach

July 9, 2024

3  out of  5
rating by Faith Beach
"I had GREAT rates at the start when transferring from another clueless agent but they have gone up every month since I moved. Maybe that is a state farm issue because that has happened since I started with them back in 2017 when giving me better rates than another company. Mitzy and her team are usually a great help when they are available"
We responded:
"Hi Faith! Thank you for the review. I did see that you have the drive safe and save discount, and I did want to let you know that that discount does fluctuate. Since transferring agents, we hope that we can receive 5 stars in the future as we are here for you and do our very best to satisfy our clients. "
Profile photo of Brandon Barnhill

Brandon Barnhill

May 24, 2024

5  out of  5
rating by Brandon Barnhill
"Shaya called me after I was shopping online for quotes on auto insurance... all of the quotes I had been getting were more than DOUBLE what she offered! It sounded too good to be true, and yet here I am, covered! Thanks so much for helping!!"
We responded:
"Thank you for the review, Brandon! We try our very best and we are glad that we were able to help save you some money for your auto insurance! "
Profile photo of Robert Moreno

Robert Moreno

May 11, 2024

5  out of  5
rating by Robert Moreno
"They were not professional and answered every question I had. I definitely recommend them!"
We responded:
"Thank you for being a loyal customer, we appreciate you and are here for all of your insurance needs!"
Profile photo of Nathan Hoover

Nathan Hoover

April 9, 2024

5  out of  5
rating by Nathan Hoover
"They are the best at customer service and make sure that all of my needs are addressed, and more than happy to field my multiple phone calls."
We responded:
"Thank you, Nathan for the kind words! We appreciate you!"
Profile photo of Rox Meza

Rox Meza

February 13, 2024

1  out of  5
rating by Rox Meza
"I have had poor customer service since they transferred me to this agent after my great agent retired. State Farm does not care about their long time customers. I would reconsider companies if you want to be treated like a loyal customer if there is such a thing any more."
We responded:
"I am so sorry you feel this way Roxanna. My office contacted you over 12 times to get the information that claims and underwriting needed from the accident and you refused to provide the information on the driver. We did our best and we are not required to contact you, but we did many times. You spoke with claims and underwriting as well. My team went above and beyond to reach you. We wish you the best with your new Agent in the future. "
Profile photo of Lois Chase

Lois Chase

December 27, 2023

5  out of  5
rating by Lois Chase
"Shaya was amazing help"
We responded:
"Shaya is amazing and we love having her on the team. Thank you!"
Profile photo of Raymond Chase

Raymond Chase

December 19, 2023

5  out of  5
rating by Raymond Chase
"Rashaya Miller is one of a kind. Great customer service, response time & consistent. I will highly recommend to friends and family. Always a 10/10 experience."
We responded:
"Ra'Shaya is fantastic and we appreciate your feedback! "
Profile photo of Rachael S

Rachael S

December 19, 2023

5  out of  5
rating by Rachael S
"Shaya is phenomenal with all of my needs!"
We responded:
"This is awesome to hear! We love having her on the team. "
Profile photo of Kickin' it with Walteezy

Kickin' it with Walteezy

December 1, 2023

5  out of  5
rating by Kickin' it with Walteezy
"Shaya Miller is always extremely helpful and knowledgeable! I appreciate her and this agency."
We responded:
"Thank you so much for your feedback!! "
Profile photo of Lisa Emmer

Lisa Emmer

December 1, 2023

5  out of  5
rating by Lisa Emmer
"I recently had a ton of question about the different types of insurance, Shaya reached out to me and did such and amazing job my explaining the different types, what’s the difference in them. She went above and beyond to make sure I was comfortable with the decision I made."
We responded:
"Thanks Lisa for your feedback. Shaya is great! "
Profile photo of Destiny Edwards

Destiny Edwards

November 2, 2023

5  out of  5
rating by Destiny Edwards
"Awesome Customer Service!! Special Thanks to Rashaya for her patience and being so kind."
We responded:
"Thanks Destiny for your feedback. We love having Shaya on the team!"
Profile photo of Becky Edson

Becky Edson

August 13, 2023

5  out of  5
rating by Becky Edson
"Mitzi is very personable. She knows all about insurance products. Her office is very accessible and her staff is helpful."
We responded:
"Thank you Becky!! We appreciate!"
Profile photo of Natalie Love

Natalie Love

August 8, 2023

5  out of  5
rating by Natalie Love
"Mitzi and her team go above and beyond to help their customers! I have always received a timely and detailed answer when I have any questions about my policy."
We responded:
"Thank you Natalie for the kind words! We work hard to respond fast and accurate. "
Profile photo of Matthew Cady

Matthew Cady

August 2, 2023

5  out of  5
rating by Matthew Cady
"It's always been great to work with Mitzi's team. With our multi-car and house bundles across states, her group is capable of keeping all of these policies straight and fair. Thank you!"
We responded:
"Thank you Matthew!! We appreciate your feedback!"